Privacy Policy

This Privacy Policy explains what information Dunkin Towing ("we," "us," or "our") collects through this website (the "Site"), how we use it, and the choices you have. By submitting a request through our Site, you agree to the practices described below.

Information We Collect

When you request a quote or contact us through the Site, we collect the information you choose to provide, which may include:

• Your name and phone number
• Your email address (optional)
• Pickup location and drop-off destination
• Vehicle type and the service you need
• Your preferred or scheduled service time
• Any additional details or notes you include about your vehicle or situation

We do not require you to create an account, and we do not knowingly collect payment card information through the Site. Standard web server logs (such as IP address and browser type) may be recorded automatically by our hosting provider for security and troubleshooting purposes.

How We Use Your Information

We use the information you submit to:

• Respond to your quote request and coordinate service, including calling or emailing you back
• Dispatch a driver to the correct pickup and drop-off locations
• Keep records needed to provide and improve our towing and roadside services

How We Share Your Information

We do not sell your information or share it with third parties for their marketing purposes. Your request is delivered directly to our dispatch team via our email provider solely to fulfill your request. We may disclose information if required to do so by law or to protect the safety of our drivers, customers, or the public.

Data Storage & Retention

Quote requests submitted through the Site are sent by email to our team and are not stored in a separate database on our servers. We retain request emails only as long as needed for service, billing, and record-keeping purposes. You may ask us to delete information you've submitted by contacting us using the details below.

Cookies

The Site uses a limited, essential cookie to protect our quote request form from fraudulent submissions. We do not currently use analytics, advertising, or tracking cookies. If that changes, we will update this policy accordingly.

Your Choices

You may choose not to provide certain information, though this may limit our ability to respond to your request. You can also contact us at any time to review, correct, or request deletion of the information you've shared with us.

Children's Privacy

Our Site is intended for adults seeking towing and roadside assistance services and is not directed to children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

• Phone: (678) 756-5880
• Email: info@quicktowservices.com
• Mail: 123 Main Street, Kennesaw, GA 30144